About Us
Welcome to online shopping here at Kyatu
Aims
Our aim is simple, to offer you, the consumer, the best choice of carefully selected online products in the market place at the best possible prices. We offer vast choice within our departments anything from Beds, garden furniture and others to the latest innovations in the market place, those ‘must have’ products. All carefully selected for you.
History
Kyatu’s parent company has had an online retail presence since it was formed in the year 2000 and has successfully grown into a family of 6 online retail stores with a multi million pound turnover selling everything from garden buildings, garden furniture and outdoor toys to name but a few.
Real Business Magazines Hot 100
In fact, our parent company was named as one of the Real Business Magazines accredited ‘Hot 100’ entrepreneurial companies in 2008. Kyatu™ was formed to allow the further expansion of our business and to offer all of our products under one roof and to expand our online range.
The Future
You can rest assured that we take online retailing seriously and to this end our Ethos here at Kyatu™ is as follows.
Sections:
Simplicity
What you can expect
We want you to enjoy your shopping experience hear at Kyatu. You can browse our vast range of products in one simple to navigate and easy to use Web Site Department Store. You can search for the best product(s) to suit your needs and much much more...
Our commitment to you at Kyatu is to provide the best possible on line shopping experience for our customers. To ensure a high level of service, we pledge:
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High quality products
Our buyers source only the highest quality products, the products that customers actually want and at affordable prices. Our buyers are also tasked with selecting the latest innovations in the market place and from the worlds most reputable brands to make sure than when you visit our site we have the best there is to offer. Each product is carefully scrutinised to ensure they meet our high quality and reliability standards.
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Excellent prices and Price Watch
Hear at Kyatu we promise low prices across our range. Because the Internet facilitates more efficient transactions and with our buying power this manifests itself in lower prices for our customers. However, If you do discover a lower price on the internet, please email us and we shall endeavour to match it for you under our PRICE WATCH promise.
Money back guarantee
We are so confident of the quality and good value of our products that we will refund your money if you reject any goods that do not satisfy your expectations within 10 days. Please refer to our full terms and conditions for more details.
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100% Fast, Easy, Secure online ordering
Kyatu undertakes to handle a complaint fairly and competently. We will keep you informed either by telephone or email at each stage and will endeavour to fully resolve your complaint within 48 hours.
Dedicated Customer Service Team
Kyatu value your custom and pride ourselves on our excellent customer service delivered by a dedicated team of professionals who are happy to help for any questions or queries you may have. In the unlikely event that you do experience any problems please email us on productsupport@kyatu.co.uk or telephone us on 0800 652 7752 for assistance. We are here to help.
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Reliable UK delivery
Once you have made your purchase you can be assured that we aim to get the goods to you as quickly as possible. To this end we only use our own and reputable national carriers. For more information about delivery, please read our deliveries section.
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